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Gotta Question?
Need More Information?
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Okay kids, here's the deal:
#1 Get off your butt and get to work: Ben covers so much stuff in his assorted media vehicles that there's already a slew of terrific information on this website. All you've got to do is be a little resourceful and look around. His Power Search feature updates and indexes new material on the site daily, so get to work and do your homework.
#2 Not covered on the site? Don't send your life history; 50 words or less or forget it: Many of you send lengthy e-mails to Ben asking for help when it's already covered on the site, and by doing this you're killing the golden goose. You're burying him in requests for stuff that's already up on the website...making him burn valuable time covering new topics and un-covering the bad guys that are trying to make your life miserable. If you absolutely have to e-mail a "new" situation that hasn't been covered, then follow the KISS principle: Keep It Simple [Stupid]! If it's more than 50 words, it's going straight to the delete folder.
#3 Did you hear it covered on the KFI show? Then don't waste your time--or his--by e-mailing your request for more information. It's already there...everything he discusses on the KFI radio show ends up in the KFI Show Updates section. Give his webmaster time to get it posted, but we're tryin' to get stuff up as soon after airing as possible. It'll be there by late Sunday/early Monday a.m. Honest!
#4 Did you see him cover something on TV? Then use the Power Search function...his notes are up there and the info you're looking for is just waiting for your needy little eyes.
#5 Needing a referral? Trying to find a referral to someone or a company that you heard Ben discuss or read about on the website? Okay, then be specific, and always include your city and state of residence and be clear about what you're trying to find. And if you include a daytime and nighttime phone contact number, this will help Ben help you and allow him to pass your request along to the right [best] person/company.
#6 We know: Someone's "done you wrong" and now you need help correcting this unfortunate oversight: Then get off your butt and get to work. The increasingly-popular Effective Complaining section of this website continues to solve about 90% of the cases, but unless you're willing to write a big check to retain Ben to fight your battle, don't contact him until you've tried to handle this on your own using the steps covered in the complaining section...deal?
#7 Written to Ben several time but never got a reply? Here's a tip: If you cop an attitude, you'll never get his help. What if you got almost 1,000 e-mails every single day from perfect strangers demanding you help them...how'd that make you feel? The last thing you want to do is abuse someone you're hoping to get [free] help from. If he can personally help or direct you, he will. But if you start getting pissy with him, you can forget it.
#8 All else fails, why not talk to Ben yourself? This is really the smartest thing to do if you've tried steps 1-6 and had no luck. That's what the radio show is for; it's a forum that allows folks like you to get some take-no-prisoners advice and get your situation under control. But if it's already covered on this website, you'll never get on the air. If you're too busy, gotta job/gotta work or have too many kids to watch and can't call in to the show...then obviously your problem isn't that important after all. Don't ask for personal replies via e-mail because of [fill in the blank with your reason here] because it won't happen. Too many requests, too little time, too little staff and support...and it defeats the real purpose: The radio show allows thousands of listeners to learn for your particular situation. A one-on-one e-mail could never accomplish this. Put it on your calendar and call Ben on the air, Sunday mornings from 8-10 am Pacific time at: (800) 520-1-KFI.
#9 If you're ticked off because Ben won't jump through hoops to help you, sorry, but it's impossible for him to be everything to everybody: Just chill...Pour yourself a drink, and click on a couple of Ben's favorite sound files and lighten up. From some guy tormenting the Post Office about the Malcolm X stamp, to this poor bastard calling 911 Operators about his unfortunate situation in a !*@%^^*%%$%^ phone booth, or Paul Harvey's new interest in a product that'll make you wet yourself from laughing so hard.
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