Before
you travel anywhere outside your normal "day to
day" range (especially if you're bound for Mexico or
Eastern Europe), call the toll-free number on the back of
your cards. After jumping through all their
security questions "hoops," tell them where you'll
be going and how long you plan on being away. Otherwise,
they might misinterpret your unusual charge activity for
fraud and turn your card(s) "off!"
As
the credit card industry continues their battle against
fraud, they're gonna make it tougher on you and me if we do
anything out of character with our credit cards.
Here are a few of the things that can trigger a fraud alert
on your credit or debit cards:
* Gas Binge:
Filling up a car twice in one day, since thieves use gas
purchases to see if stolen cards still work.
* Power Shopping:
Buying much more clothing than is typical for you.
* Bicoastal Living:
(I said bi-coastal...get
your mind outta the gutter.) Using the card on the
East and West coasts on the same day.
* Spending Abroad:
Making big purchases in a country with high fraud levels
like Russia or South Africa.
Wanna
know more? Read
the Wall Street Journal article for yourself...or
review my spin on the topic as covered in my
June 6, 2002 Ask Benjamin Dover column from The Dallas
Morning News.

Older
homeowners need to enjoy the rewards of a lifetime of hard
work: That's
why I love Reverse
Mortgages...and one
of my recent columns sure triggered an
avalanche of e-mail and letters from 62 years young [plus!]
homeowners, their kids and even a few grandchildren...so you
might wanna check
out this week's Ask Ben column from The Dallas Morning News.

And
speaking of home ownership: Since I can't
personally walk you through the home buying or re-financing
process, here's
the next best thing. Get a free
copy of my 2003 Home Buyer's [and Refinancing] Guide right
here!

You
don't think a company like H&R Block would try to sneak
something past you when they prepare your taxes, do you?
Our old pals agreed
last week to pay $3.3 million to settle a dispute with 41
states...$1 million of it will be used as a
pool of cash for refunds to eligible customers who bit on
their so-called
"Peace of Mind" guarantee in 2001.
H&R
Block's standard policy has been to cover
penalties and interest if they make an error on your tax
return. But for an extra $22 fee, consumers could also buy
their "Peace
of Mind" guarantee, which put H&R Block on the hook
to pay up to $5,000 in additional taxes assessed.
So
far, so good. Unfortunately, over 163,000 people paid for
"Peace of Mind" but (according to 41 State
attorneys general) didn't know the service was optional or
that they had agreed to accept the service for a fee.
Of course H&R Block agreed to the settlement without
admitting wrongdoing and denied the states' allegations.
It's just easier to pay the $3.3 million to make them go
away.
Ben's
Bottom Line? Anytime you're signing the line
for what sounds like a wonderful perk or extra service, make
sure you know what you're agreeing to. I've seen countless
cases where consumers signed a stack of documents and added
hundreds...and sometimes thousands...of dollars in extra
fees to the transaction because the salesperson snuck
something by them.
Case
in point? Borrowing money and being forced to buy "credit
life insurance" - a ridiculously-high cost type of
insurance that pays off the debt if you die during the
repayment term. Companies love to sell credit
life insurance because it covers them if you
default-by-death. But the bigger incentive is the commission
to the seller or salesperson trying to slip it in.
By
the way: You never
have to agree to purchase these "credit
life insurance" add on policies to borrow money...it's
illegal, and the lender cannot force you. If they do or
have...let me know and we'll go after them.

Didja
hear about the airport workers who got popped for stealing
over 400,000 little bottles of booze? How about the
commercial airline pilots who just got fired for flying
nekkid? Last
week, 11 workers at New York's LaGuardia Airport were
charged with stealing about $1.5 million mini-bottles worth
of liquor, including Dewar's scotch, Courvoisier cognac and
Bacardi rum over the last year.
And
if thieving airport ground crew workers doesn't instill
confidence...a
couple of Southwest Airline pilots were fired last week for
allegedly turning their cockpit into a clothing-optional
playpen. The male pilot and co-pilot, who
were dismissed for allegedly taking off all or most of their
clothes, are appealing their termination, sources say. They
contend that one of them removed his uniform after coffee
was spilled. A flight attendant saw them after being
summoned to the cockpit to bring paper towels and soda
water. Southwest
is treating the episode as a prank that went too far.

It's
one of the hottest trends in banking...and if you take the
bait being dangled by the biggest banks and credit card
companies on the planet, you could end up putting some cash
in your pocket! The race for
online bill-paying customers is on...and the big banks are
playing (and paying) to win. That's
right: Chase
and Citibank are now willing to pay you to use their on-line
bill pay services: At Chase, customers who open
checking accounts can earn up to $150 - $5 a bill for up to
10 bills a month for three months.
For
Citibank customers, each online payment in April and May
counts as an entry in a weekly drawing to win a cruise to
Mexico or the Caribbean. In addition to 10
getaway trips, a first-class 17-day cruise valued at $42,000
will go to one winner. Citibank also rewards new online
bill-paying customers up to $25. Last year, Bank
of America offered customers in some markets $25 for their
first online payments.
Ben's
"Are You Leaving Money On The Table?" Question:
Have you checked with your bank to see what sort of
incentives they offer to give their on-line bill pay service
a try? Go to your current bank's website and look
around...if they're offering incentives to new customers,
they'd better be willing to let you in on the action in
order to keep you in the fold.

Did
you know that one third of all Americans suffer from some
form of chronic pain? Ouch!
Unfortunately, I'm a member of that "one-third"
(thanks to my acute case of ADS...(Asphalt
Deceleration Syndrome), a direct result of my little
motorcycle accident in 1989 and the 14 surgeries that
followed). Life's too damned short to "learn
to live with the pain" and frankly, there's
only so much your family doctor, orthopedic specialist or
chiropractor can do for you. Aggressive pain
management is the way to go, kids...my choice? Check
out my friends at PainNet
Medical Group...call (800)
PAINNET to find a location near you.

What
are you doing to sabotage your chances at a big raise or
promotion? You could be the biggest obstacle in your quest
to land a new job...or a promotion...or a raise if you're
unknowingly violating a few simple rules: With
the economy as tight as it is and unemployment and corporate
down-sizing creating one of the most competitive workplace
environments in years, I thought it might make sense to pick
the brain of one of the nation's top executive recruiters.
Even
if you're not in what would be widely-considered as a white
color type of job, the following tips
- as common-sense as they might sound -could very
well make the difference between a paycheck and another
unemployment check.
According
to Smooch
Reynolds, author of
"Be
Hunted! 12 Secrets To Getting On The Headhunter's Radar
Screen," you don't have to be shooting for
the type of position that requires the services of a
headhunter, to screw yourself up. Check
out her website for even more information...

Please
help me stop the B.S. e-mail that continues to circulate the
Internet by forwarding this week's "Dose" to
everyone in your Address Book. "Beginning
July 1st, everyone that wants access to your credit reports
will get it, unless you call this (888) 567-8688 "Opt
Out." Will
ya get a grip, please? One
more time: It's a
bunch of fear-mongering chain-e-mail garbage that many of
you are perpetuating by forwarding these half-baked truths. Eloquently
debunked on Experian's website
(the spelled-out/toll-free phone number) (888)
5-OPT-OUT is
legit and allows consumers to opt out of all three credit
bureau pre-approved marketing lists...but not drop out of
the credit reporting system altogether.

These
so called "non-profit" credit counseling agencies
are soooooooooo full of crap: If
you know someone that's buried in debt, or is currently in a
"debt management" or "credit counseling" program,
you really might wanna be
a hero and pass along the information I've compiled here on
the website. And if you're tired
of robbing from Peter to pay Paul, there's
no better time than now to get the facts, know your options
and get on with your life.

It's
a sign of the times in Asia...and I'll bet it's heading this
way. Severe acute respiratory syndrome (SARS) is forcing the
service industry to resort to strange, antiseptic sales
pitches across Asia: At one Hong Kong restaurant,
customers are greeted by "hygiene
ambassadors" wearing a nurse's uniforms, spraying
your hands with disinfectant and offering your antibacterial
wipes.
Another seafood
restaurant in Hong Kong squirts its customers' hands with a sanitizer
spray and then tries to sell patrons their own personal take-home
bottle for only $13 American! The
chef at a popular Singapore restaurant whips out an instant,
digital thermometer like a refrugee from a Benihana's, motioning
over a busboy who slips a new plastic sheath on
the tip of the device, and then sticks it in his ear.
(I'm not kiddin' ya.)
Ben's
Bottom Line: If you walk into a restaurant
and they're all wearing surgical masks and gloves, you might
wanna cook in tonight.
SARS
is also having a major impact on the sin industry...(no,
not the one in the Valley!) You
know, the other organized sin industry...the
Catholic Diocese of Hong Kong has temporarily abandoned
using confessionals (where priests are more likely to
be exposed to SARS) in favor of better-ventilated,
congregation-wide absolutions. The chancellor of the
Hong Kong diocese, warned - and priests repeated on Easter
Sunday - that this is no excuse to commit sins and that
sinners had better come talk to a priest once the SARS scare
is over.
Just wanted
to remind you that Mother's Day (May 11th) is now 12
days away:
So do something original this
year that'll score you some points. Send
Mom
some beautiful flowers [by the way Dads...they make
great gifts from the kids]. They'll last at least
twice as long as the
usual junk you end up sending (or pick-up on the way to
see her). Of
course I'm talking about amazing flowers, FedExed
direct by our friends at www.tropicalcolors.com

[Shhhhhhhhh!]
Wanna know a little secret? There's
alotta twisted humor on my website you probably have missed
out on. Anytime you see a "hot-linked"
word in the Dose
of Dover (or anywhere on the site for
that matter), you're really missing out if you don't hit it.
Turn your speakers up...and have fun.

Visa
USA announced last week that it's now providing member banks
with ID theft insurance as an optional free benefit for card
holders: The
coverage would provide eligible card holders with up to
$15,000 in reimbursement for lost wages, legal fees and
other costs associated with recovering from identity theft.
Banks that issue Visa cards have the option of extending
coverage to all their credit and debit card holders,
offering it as an incentive to sign up for a particular
card, or as a reward for premium card holders.
This
might sound good...but then again, so does credit card
protection insurance that they try to sell you:
Do you remember their pitch? It's also known as credit
disability insurance...and it's a buncha crap: You
lose your job or get sick, and this form of insurance is
supposed to kick in and make your minimum payments on your
credit cards.
That's
the bait...here's the hook: Over the years,
I've heard nothing but horrible things from consumers who
were rudely jolted by reality when it came time to cash in
and get the credit card companies to pay off. Time and
again, I've been told how difficult the card companies make
it to qualify for these payments...your credit reports
get trashed because you're 90 days late because your
pals that sold you the credit card protection/credit
disability insurance didn't pay off (certainly not fast
enough) as promised. As far as I'm concerned,
it's a total rip-off.
This
ID theft insurance might give you the warm and fuzzies, but
it sounds like a marketing ploy with a lot more sizzle than
steak: My advice?
If they offer it for free, take it. Otherwise, steer clear
until Visa
USA has a chance to prove whether they are
really out to help - or just playing a new game with the
same deck of cards.

Speaking
of ID Theft insurance, one of my callers asked about the
Street Smart ID Theft protection program:
It's being pitched by John
Walsh of "America's Most Wanted" and
the Street
Smart program sounded good until I got the
heart of the service. According to the website, the
information source for this service is being provided
by TransUnion,
without question, the worst of the "Big
Three" credit reporting bureaus.
Based on that one key piece of information, don't waste your
money!

Do
you own any pets? How much?
Another recent column (and accompanying TV segments) on pet
health insurance was a catalyst for a slew of
e-mails wanting to know more. Check
out the special section on my website, devoted to the topic (and
make sure you've got those speakers turned up...).

It's
the biggest financial threat of our generation, and you
could be the next victim:
What do you do when your parents
turn to you for financial help? What to do and how to protect
everyone involved...it's yet one more
reason (like you need another one?) why you can't
afford to miss the next edition--Sunday, May 4, 2003
edition (from 7-9 am PT) of The
Benjamin Dover Show: 5-7am
(Hawaiian Time) 7-9
am (Pacific Time) 8-10
am (Mountain) 9-11
am (Central)
10
am-12 noon (Eastern) 3-5
pm (GMT) on
KFI-AM/640,
Los Angeles!