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BFD on KFI Follow-up

Topics/Reference Source Section for 2002

 

Sunday, May 26, 2002:
 
ALWAYS get second opinion if you continue to feel bad after any type of surgery: I know this might sound obvious, but doctors can make mistakes...like the Doc in San Diego that left a 14-inch surgical knife in his patient's stomach.  (I hate that when that happens....)  He's now $250,000 richer (or I guess he and his attorney are!).....
 
Don't go nuts because your creditors are slamming you with 1099s because they wrote off one of your bad debts...Ben's gotta tip that'll get you out of the tax liability: Debt collectors and creditors will threaten you that you're gonna get nailed with a 1099 showing income for "forgiveness of debt;" it's perfectly legal for them to say and do this, but few rarely follow-through. Here's an article that discusses what your liabilities are, but they really deliver a half-assed message: Instead of just scaring you, why don't they give you ways to get out of the tax liability?  Don't go cheap and expect to get great advice from one of those cookie-cutter operations that charges next to nothing...you really do get what you pay for...Ask your accountant or tax attorney about "the insolvency rule" and use this little gem in the tax code to wash the liability.  Bottom line: If you're defaulting on loans or credit cards because you can't pay 'em, there's a pretty good chance that you're insolvent...upside-down...kind words for broke.  But for once, it pays to be broke: If you're insolvent, you can probably invoke "the rule" that'll allow you to flush any of these "phantom gains" that show up on a 1099 for debt forgiveness.  Cool, huh?  Ask an expert if you can use it...don't depend on me for the final word!
 
Wanna compare the long distance services side-by-side to find which one will deliver the best rates to you?  You can do it on-line, of course, but if you're really anal-retentive about saving all you can on your long distance bill, then you'd better go back and re-price at least once every 60-90 days.  The phone companies are always introducing newer/better/cheaper plans to try to steal you away from the competition...use your impending departure as a way to get 'em to make them try to keep you but cut you a deal.  Here's one site that'll run the numbers for you...or try this non-profit organization's site for more options.
 
What sort of porno files or sensitive e-mails would embarrass you if you died today?  Not to worry...there's an easy way to delete all of these files from your computer after you've died!  It's a free software program called Dead Man's Switch, and it will automatically delete anything "sensitive" from your computer on a certain date in the future unless you punch in the proper codes to call it off...or put it off.  It can also send e-mails after you're gone...how cool would that be to creep everyone out from the great beyond?  Heh, heh, heh...knock yourself out, here you go, sicko...
 
You'd better make sure you can insure that house before you buy it!!!  That's right, more and more insurance companies are refusing to insure homes because of their claims record.  Actually, this is smart information that every potential home buyer needs to know...you want to know if you're buying a lemon of a house ahead of time, don't you???  Just like your driving record, insurance companies will look at the claims record of a property before they agree to insure it.  So before you jump on that "great deal" you'd better do your homework [sorry for the bad pun] first; insurance companies will refuse to cover a property that's been the subject of multiple claims like water or storm damage...and if it's in a neighborhood that has burglary problems, this could also cause you some real insurability problems.  According to the May 23, 2002 edition of The Wall Street Journal, the source for this new obstacle is the insurance industry's little secret...a claims history database called CLUE: The Comprehensive Loss Underwriting ExchangeBen's Bottom Line?  When you find a house you wanna buy, make sure that you require the current owner to provide you with a current CLUE report before you agree to buy the property and go hard with any cash.  Here's a bunch of articles about CLUE if you wanna read more...
 
You'd better call your credit card company if you plan on traveling anywhere, anytime soon...or else they'll turn off your credit cards and really screw up your trip!  I don't blame the credit card companies on this one, actually. Call 'em and let 'em know when you're going to be traveling, especially if you're going to Mexico or Eastern European countries [fraudulent credit card hotbeds]; Ben wrote about it in his column last year.  Ben's best advice?  #1 Make sure you have the toll-free numbers to contact your credit card companies while you're traveling [since it's a different number than U.S.-originated calls].  #2 Call the credit card companies before you travel and let 'em know your plans.  #3  And here's some links if you need the major contact numbers for Visa and MasterCard.
 
Don't take medical advice from some voice on the phone if you're calling your insurance company: Since you could be talking to someone with [how do I put this tactfully???] limited knowledge.  Check out this article about the folks at Kaiser Permanente getting exposed for their phone-shenanigans...
 
Do you hate the automated phone systems that force you to punch a zillion buttons?  Get in line...here's some advice that'll help you short-cut their systems:
    First off: Don't waste your time hitting "0"...more and more systems are programmed to simply recycle you to the beginning of the message or menu, or cut you off altogether.
    Second: Here's some combinations that do work: Try "*" & "0" to cut through quick...it works on Chase Bank, United and Northwest Airlines.  Or try "0" & "#" for the phone systems at Amtrak, IBM and Apple Computers.  
    Third: Other combos...like hit the "0" key repetitively; it'll puts you right into the cue for Visa, MasterCard and VoiceStream.
     Ben's Closing  BIG TIPS?  Here's two for you:
    #1 Just ask the customer service representative once you finally get through [the first time around] for the "short-cut codes" and they'll usually tell you!
    #2 And do what I do many times: Don't press any buttons and make the system think you're on one of those old rotary phones [they'll probably think you're in your 70s or 80s too, but who cares???].
 

Sunday, May 19, 2002:

 
Has your attorney screwed you?  Maybe it's time to fire 'em!  Then sue 'em!!!  It's a daunting undertaking, trying to get one attorney to sue another one.  But it's not impossible.  Here's SIX THINGS you've gotta keep in mind before you sharpen your knives and go after your legal eagle, excerpted from the book Using A Lawyer, one of many great titles published by HALT:
    1.  Time: Legal malpractice cases are complex and can take time, so get ready to dig in.
    2.  Cost: They're not cheap either.  You're gonna pay a bunch of dough either way, win or lose.  So pick your battles, make sure you've got enough dough to fuel the case, and before you waste your time filing suit?  Make sure your ex-attorney has malpractice insurance.  Even if you've got a great case and win, you could still lose if there are no assets to attach.  (This rules applies to any type of litigation.)
    3.  Energy: You'd better have a lot of energy because money's not enough.  You've really got to be motivated to take it to this next level.
    4.  Assess your chances for success:  Remember that Client's received ZERO compensation in 63.3% of claims filed...and fewer than 30% of all claims led to lawsuits.  And here's an ugly stat: Clients who don't settle win in court only 1.2% of the time; extremely few clients ever receive compensation over $1,000.
    5. Good luck finding an attorney: As you can imagine and not surprisingly, this can be a helluva obstacle.  But it's not impossible; for help in locating an attorney to represent you, check out HALT's website.  And read some of Ben's articles from over the years on this topic...including the special section on the subject.
 
The IRS is making it a little easier on Innocent Spouses: They're tryin' to, anyway.  Wanna read more?  Here you go...
 
If you're up to your butt in IRS problems, now's the time to get it under control:  They're gonna catch up with you sooner or later...maybe they already have and you need some help.  There's more info about where to turn and what to do right here...
 
Hey Doc!  I'll have a shot!!!  Not of alcohol, you lush:  We're talking about adults getting booster shots, for stuff like diphtheria and tetanus.  If you're over 18 years old, you really might wanna put this on your "to do" list the next time you visit your Doc; wanna know more?
 
You might have had your identity stolen, courtesy of Experian: Not good news for any of us...but it's worth checking your Experian credit report immediately...and see if there's an inquiry from Ford Motor Credit.  It could spell ID DOOM for your future.  Read more and get to work!
 
Your bank's probably encouraging your mistakes and loves to see you overdraft!  Your blood will boil when you read this column from Ben...but here's some tips to help you avoid padding your bank's profit margins.
 
You'd better know what the returns policy is before you spend a dime anywhere!!!  Everyone's tightening their belts, thanks to shrinking profit margins...which means they're not as nice when it comes to returns or exchanges, so you'd better do your homework.
 
It doesn't matter how good a customer you've been to your insurance company; it doesn't take much for them to drop you in the grease, and you'd better know that the rules of the game have changed!!!  Check out this article from the Wall Street Journal that was re-printed in this morning's Orange County Register.
 

Sunday, May 12, 2002:

 
Scumbag? Deadbeat??  How 'bout deadMEAT: Collect all of the child support you're owed from the bastards!  In honor of Mother's Day '02, get aggressive if you're owed child support!  Okay, we know that sometimes there are cases of deadbeat Moms, but let's face it guys, you're usually the slackers that aren't paying what you owe.  So what can custodial parents do?
    1. Get proactive: There are parental-level empowerment groups out there designed to support parents in this predicament.  One national organization is called The Association for Children for Enforcement of Support [ACES]:  Worth investigating, they'll teach you how to pursue the dollars you're owed so that you get to keep every penny collected.
    2. Do your research: There's a slew of books on the topic of collecting child support; one of my favorites?  Make The Jerk Pay by Louis J. Rose & Roy Malone [$14.95 Albion Press]; there's a bunch of used copies available on Amazon, as well as other titles cut from the same philosophical cloth.
    3. Hire a professional collector: Hold your water and don't waste your time writing poison-pen e-mails to me about having to pay a debt collector a third of everything they collect.  Either get 66.66% of something or 100% of nothing, which is what you've got now if you're reading this.  How many custodial parents have the time to chase the deadbeat parents?  Answer: Very few.  Gary Katz from www.childsupport.com has some solutions for parents wanting to collect what they're due. Check 'em out on-line, or call toll-free: (800) 398-0700
    4. Wanna know more?  Review Ben's past articles or TV segment notes on the topic: Click here for all the scoop.
 
The new four-letter word that could really cost you a bundle is spelled: M-O-L-D  You'd better take it seriously...it's permanently injuring some physically; others it's damaging financially.  Ed McMahon's suing his insurance company over their lack of attention to his claim...and the fact that he says un-treated mold killed his pooch.  Some insurance companies are finding out the hard way that they'd better pay up to get it fixed early...or else.  Here's 12 Steps that you can take to try to minimize your potential for disaster due to mold.
 
Why waste your $$$ renting DVDs at Blockbuster when it's getting so cheap to just buy 'em?  How many of you pay late fees on those overdue videos every month?  With the price dropping on DVDs, think ownership...especially if you're searching for a gift for Dad [Father's Day is June 16th this year; did you know it's the third Sunday of June every year?  You can thank LBJ for that Presidential Proclamation.]  Wal-Mart's got their "bargain bins" of DVDs priced at $5.88; Best Buy's got 3-packs for $20; Amazon.com's got DVD deals for under $10; Fry's has 'em for as little as $4.99...and specially-packaged double feature/twin packs [such as Problem Child paired with Mr. Baseball] for only $12.99.  For that special male in your life?  Why not get 'em the special anniversary edition of Caddyshack, Animal House or the easy and cheap favorite: The Three Stooges for under $10!
 
I've been telling you the wrong thing for months!  If the possible bankruptcy law changes interests you, listen up: For months I've been telling you the banking/credit card industry had spent $100 million lobbying our lawmakers to change the bankruptcy laws.  I was kinda right...but more wrong on this one.  In reality, the financial-services industry as a whole has spent over $700 million since 1996 buying off your lawmakers and pushing to get the bankruptcy laws changed to their benefit!  I think we need to change the music played in the halls of Congress from the Star Spangled Banner or America to a more appropriate tune.  How about Stevie Wonder's Signed, Sealed, Delivered (I'm Yours!!!) instead.
 
Think you might be a candidate for bankruptcy?  Read the latest news and updates about what's on the horizon...and where to turn for help.  You'd better get serious about pulling the ripcord sooner-rather-than-later on this one, kids.
 
If you don't lose some weight the next time you fly, the airline might charge you more!  Okay, let me clarify...unless you pack lighter, and if you try to check three bags on either Northwest or Continental airlines, get ready to pay an extra $80 for the pleasure of flying their not-so-friendly skies.  Wanna list of all of the airlines' baggage/fee policies?
 
You'd better be careful what you ask for...and how you ask for it the next time you go out for fast-food:  Find out why it's getting even more dangerous to eat under the golden arches.
 
Not happy with the way your insurance company is handling your claim?  Homeowners and automobile insurance companies, BEWARE!  We recognize how the game is played.  We know you love taking our premiums but aren't terribly happy about paying out claims when we come knocking on your door.  So we're taking matters into our own hands and are going to get just as aggressive as is necessary to get paid what we're rightfully owed.  How?  We're going to get smart about our rights and get some help from one of the thorns in the side of the insurance industry: Ron Alford at www.theplan.com  [You've been warned!]
 
Looking for a good attorney to handle your claim against bad faith business practices?  Lemon laws, lousy mechanics, car dealers that don't play by the rules and more...handled!  One of the truly great resources for consumers is only a couple of clicks away; check out the National Association of Consumer Advocates website for referrals for attorneys to take those tough cases.


Sunday, May 5, 2002:

 
Are you making yourself an easy target for stolen luggage when you travel?  Time to get smart and lower your target profile and increase the chances of claiming your luggage flawlessly, every trip out:
    1.    Make sure zippers aren't broken and nothing's torn/protruding from your bag.
    2.    Personalize you luggage with a ribbon or large patch to reduce the chances that it'll be claimed by someone else by mistake.  Many travel-related sections of stores sell brightly colored cloth/Velcro "wrap arounds" the wrap around the handle of your bag.  (I use the neon green one to spot my bag quickly.)
    3.    Label your baggage on the outside [duh!] but also on the inside: Since external tags can be ripped off, make sure you've got current ID and contact information inside your bag.  Here's a cool cheap tip: Federal Express has plastic pouches that have an adhesive backing and are designed for airbills to be slapped on the side of FedEx boxes or envelopes...and these work beautifully when applied to the inside (and in plain view) of your suitcase or garment bag.  Make sure the info is current, and make sure it has contact information so they can find you during your current trip.
    4.    Check in early to allow your bags to make the connection in time...and no whining if they don't because you didn't!
    5.    Before you ever let your bag out of your sight, make sure that the destination tag is correct.  Then hang on to your baggage receipt [they usually staple it to your ticket jacket for you] until you've got your bag and you're outta the terminal.
    6.    Don't be a pack-rat! Either remove your old baggage tags or risk having them shipped to a destination that's not gonna make you happy in a few hours.  If you're sentimental about a previous trip, keep the tags in your hope chest...just be sure to get 'em off your baggage before your next time in the friendly skies.
    7.    Never pack valuables, such as cameras, jewelry, money or prescription drugs in your checked luggage: You're begging for thieves to rip you off, and the airline's not liable for more than $2,500, if you're lucky enough to get 'em to even pay that.  Use your head and carry valuables in your reach by carrying them on the plane with you.
 
Now that you've got your bags at your destination, let's save you some serious $$$ on hotel rooms once you arrive: How about the Westin/St. Francis in San Francisco for $149?  The Aladdin in Las Vegas for $69?  London's Regency Hotel for only $119, or a 5-Star hotel in Paris--The Relaix--for only $79 [and they'll even throw in breakfast!].  Deals for destinations just about anywhere around the nation or on the planet...or a chance to plan a getaway weekend for two right here in your own backyard, a just a mouse-click away: www.hotels.com

Ben's no-brainer choice to impress Mom next Sunday and getcha some major brownie points: Don't waste your time sending a dopey [and incredibly over-priced] stuffed bear, or some crappy flowers from one of those 1-800 national flower brokers.  For the same money [or even less!] you can send some fantastic flowers, direct from Hawaii, delivered to dear ole Mom via FedEx.  Check out their site for yourself: www.tropicalcolors.com or call 'em during regular business hours: (800) 965-9732

It's called "custodian" or "janitor's" insurance on their balance sheets...but it's actually a profit center for companies when their employees die: And it's perfectly legal...and with this revelation comes a huge warning and lesson.  Ask questions about anything and everything you see or read about a company, whether you work for them or are investing in 'em.  Enron and Arthur Andersen should be teaching you some important lessons, like ask questions and don't be satisfied with vague answers.  Wanna know more?

 
Save the brain damage of shopping for a wedding or graduation gift: And follow the latest [it's even considered "proper"] trend on giving gifts for these rights of passage/major events.  Give cash.  Don't take my word for it...read all about it, or check out www.weddingchannel.com for their spin (and referrals).
 
Are black and Hispanic consumers paying more for home mortgages?  Does this mean whites pay less?  Yes...and yes.  And there's little excuse for this.  Frankly, I don't give a rat's ass what color you are, it's all about the color of money.  Use your head, read the fine print, and aggressively shop the marketplace for the best deals.  If you're reading this on-line right now, you already know how to use the consumer's most powerful friend and resource.  Do it!
 
Quit letting the debt collectors or mailed threats of lawsuits and wage garnishments scare you!  You've got rights: Like your ability to invoke federal law and fire the debt collectors.  Or pull the ripcord and douche everyone in bankruptcy court if that's what it takes.  You'll probably end up with a helluva lot more than you think's possible...but you're never gonna know what your rights are until you do your homework.
 
If you're an MCI customer, you'd better call 'em and find out what billing plan you're on or you're about to get hosed by their rate increases going into effect June 1, 2002:  Of course they're not gonna make it easy for you to contact 'em...here's all of their contact numbers, times and e-mail addresses.  And you'd better find out soon...they're planning on popping some customer $2.49 for directory assistance calls...and $1.50 if you want your MCI bill included with your local phone bill.  They've got some serious problems that are gonna get worse if they alienate their customers with ridiculous rates like these.
 
!!!!! Beware of the latest scam designed to look like a letter from our pals at the IRS !!!!!  This is a seriously devious plot that's designed to weasel your Social Security Number out of you.  The Orange County Register has a good article about it that's worth reading; check out these two links if you wanna compare the real forms to the fake forms floating around.
 
If you're insured by Allstate, you're about to have some major rate increases showing up in your mailbox.  Maybe it's time you started shopping around for a new insurance company, huh?  Wanna know more about it?
 

Sunday, April 28, 2002:

 
Don't let anyone browbeat you into borrowing from your 401K [or 403B] plans!  Debt collectors are famous for using this technique...but the bottom line is this: It's extremely expensive money, from not only the IRS penalty angle, but your loss of investment/tax-deferred growth edge that these plans give you!  There's two good articles that will explain better than I can...from today's Orange County Register and from an article from SmartMoney.com.
 
Did you hear about the 12 year old girl that stuck her hand into a box of Ritz crackers, only to pull out a dead mouse?  Unlike the assorted urban legends similar to this that have been told and re-told over the years, this one's true.  If anything like this ever happens to you?  Get witnesses, paper your trail, take pictures and contact an attorney!
 
Need to hire a private eye?  Where do you start/how do you start the process of finding a good one?  Easy...here's Ben's choice for Southern California residents: Westside Investigations (323) 936-2660 or e-mail: RDedry@aol.com
Don't become a victim of travel-related fraud!!!  Wanna see the list of questions you'd better ask [or at least think about] before you start writing checks or throwing around your credit card number?  Here's the info you're looking for...print it and save!  And bookmark another great resource for travel-related scams...courtesy of our old friend the travel savant, Tom Parsons' popular website, www.bestfares.com
 
You'd better think twice before you co-sign for a loan!!!  Not only are the chances pretty good that you'll have to make some or all of the payments, but being on the hook for a loan can hurt you in other ways...like lowering your credit score [it's a contingent liability in the eyes of the credit granting community] or hammering your credit altogether if the loan goes into default.  Wanna know more reasons why you'd better pass the next time someone tries to persuade you to "help 'em out"?
 
If you cherish your sleep, you might want to ask the hotel [or motel] if they allow dogs, before you make your reservation: Loews Hotels is promoting their Loews Loves Pets program to encourage family travelers.  But frankly, the last thing I want is the chance of having to put up with a barking or whimpering dog.  Yeah, they're using "Puppy Pagers" to alert guests that their dog's making too much racket, but I don't want to put myself into a situation that's got me complaining on the phone to the Manager.
 
Don't waste your time sending a cheesy card or crummy flowers to Mom on Mother's Day this year!  Yes, it's that time once again...Mother's Day is only 2 weeks away (Sunday, May 12th this year), so do a little planning and guarantee your spot in her Will.  Not only will these incredible flowers from www.tropicalcolors.com make you a hero, but they're cheaper than sending the usual lame arrangement from one of those 800-number florists you hear or read about.  If you really wanna talk to a live person, call Steve or Susan toll-free: (800) 965-9732
 
Planning on flying anytime soon?  Don't buy a ticket over the weekend if you're looking for a deal!  According to a recent story from The Wall Street Journal, airlines float fare increases out over the weekends when sales a slowest.  When they figure out their competitors aren't gonna match their prices, they'll roll 'em back on Mondays and Tuesdays.  Of course Ben's best bets for finding deals help on any day of the week: Try either www.bestfares.com or www.orbitz.com or www.farechase.com.
 
And since you'll want to find a good deal on a hotel room or rental car when you get to your destination: You might as well get on line and find the best deals out there.  Try Ben's choice for consistent deals: www.hotels.com
 
Barking dogs and testosterone-laden teenaged males making your life and neighborhood unbearable?  Check out Ben's resources to help you get both under control.
 
Wanna find the name of someone at a particular address?  Looking for a phone number while you're at it?  There's a slew of resources out there...here's a pretty good place to start: www.reversephonedirectory.com
 
There's a wicked e-mailed computer virus running the table and you're helping to spread it!  Knock it off and get smart, will ya?  How many times do I have to tell you this: Don't open e-mails from someone you don't know because you were "curious" because of something the subject line referred to.  Don't open an attachment even it's from someone you do know!  It's an awful virus and it mutates...find out more in the special virus updates section. 
 
Since we're on the subject...have you woken up yet and installed anti-virus software?  Great...how often are you updating it?
 

Sunday morning, April 21, 2002:

 
You don't have to jump through the hoops to file your tax return by April 15th if the IRS owes you money: Trust me, it'll make your life easier if you can avoid in every way possible, the brain-damage at the post office for the annual tax deadline.  If the government owes you some dough, you don't have to mail your return with the rest of us; you can send it in when ever you want...years past the deadline if that makes you happy. However: If you don't file the return within 3 years of the April 15th filing deadline, our pals at the IRS don't have to refund you a penny.  So that's one reason to get off your tail and get it filed.  Plus the statute, allowing them to audit your return does not start until you send in the return.  They have 3 years from the date they receive it...so it's probably in your best interest to get it out ASAP.  By the way: I urge you to mail your return Certified Mail/Return Receipt Requested.  You always want a receipt that they got your stuff, no matter who owes who some money.  Need more info?
 
Do you have a credit card issued by Chase?  Get ready to be slammed with higher fees: They're rolling out new "tiered" late fees beginning in May '02; If you're late with your payment [or they receive your payment late, so make sure you send it in early enough or utilize their website to get your payment in before their deadline] and your balance is less than $150, expect 'em to hit you with a $15 fee.  If you're carrying a balance higher than $1,200 expect your friends at Chase to hammer you with a $35 late fee.  By the way: In 2001 the credit card industry racked up 31% of their profits from [you guessed it]...late fees.
 
Got your taxes done for one more year?  Wanna know what you can shred/get rid of, and what you need to hang on to?  Okay...here's what you can get away shredding [then trashing]:
    #1  Returned checks: If you ever need an old check for anything, your bank will shoot you a copy for a few bucks.  Let's face it...most banks don't even return your checks anymore anyway.
    #2  Paycheck stubs: Don't need to keep these, either.  You get W-2s or 1099s at the end of the year with your totals...and that's all the government cares about, anyway.
    #3  Old bills: Unless there's a dispute, there's no need to keep these once your check's cleared the bank.  Exceptions?  If there's a deductible item on your credit card statement, hang on to it for 6 years so we'll guarantee your friendship with our pals at the IRS.
    #4  Everyday receipts:  Once again, keep your credit card or ATM receipts until the statements arrive and you've had a chance to reconcile same.  Once you do your homework, shred em, kids!
 
Here's what you'd better not shred and better plan on archiving to satiate any IRS related requests:
    a.  Tax returns: The IRS has 3 years to audit your tax returns, so keep 'em and all related documents [receipts, canceled checks for deductible items, etc.]  However: Our pals at the IRS have 6 years to audit you if they find irregularities [like forgetting to report income].  If they suspect fraud on any year's return, they can go back to the day you were born!  [Okay, maybe that's a little extreme...]  If you sell a house/major property, hang on to that year/all supporting documents for a lonnnnnnnng time...at least 10 years.
    b.  Housing records: As long as you own the house or property, keep all of the mortgage papers, home improvement receipts, title papers, deeds and anything else to back your case up.
    c.  Records from other major purchases: If you buy/lease a car, keep every scrap of paper or record associated with this asset/transaction.  Major purchases like air conditioners, computers, TVs, refrigerators, etc., hang on to that paperwork as long as the warranty's enforceable.
    d.  Investment records: You'll get a slew of paperwork if you've got investments...I think you should keep all of it, but many experts think all you need to keep are the end of the year summaries.  If you're earning money on your investments [now there's a concept...Enron employees and investors can skip this part] make sure you keep your 1099 records and report 'em...or you will trigger an audit.
    e.  Insurance records: Keep copies of your policies as long as they're live/current/enforceable.  And while you're at it, keep copies of all receipts, pictures, appraisals, supporting paperwork in the event you've gotta make a claim and prove your position.
 
Do you know how full to inflate your tires?  The number stated on the side of the tire is the maximum pressure recommended by the tire manufacturer.  Reference the auto manufacturer's recommended pressure [determined to allow maximum safety, balance, handling, fuel economy, etc.] by looking on the doorjam, fuel door, glovebox or in the owner's manual.
 
Want free emergency cell phone service?  Any old cell phone, as long as it's charged up, should connect you with 911.  Instead of trashing your old cell phones, give 'em to a youngster or oldster [great safety net for Grandma or Grandpa] that wants the emergency assistance capabilities but doesn't want the expense of full-blown/traditional cell phone service.
 
Have you've ever gotten a bill many months...even years after having a medical procedure performed?  Then you already know how irritating these not-so-passive threats by mail can be.  Do you have to pay?  Should you pay? How do you make them back down?
 
I'll tell you how I beat a hospital that tried coming after me almost 2 years later for an old bill.  Trust me folks: If this has never happened to you, don't worry.  Sooner or later...it will.  That's why you need to print-and-save my Five TIPS on beating the hospitals and insurance companies at their own game.
    1. Do not call their billing department!  Send them a Certified Letter/Return Receipt Requested and put them on notice that you are disputing the validity of their claim under the Fair Credit Billing Act.
    2. In the same letter...demand that the hospital to give you an itemized account history.
    3. Demand in writing from your health insurer an itemized account history of not only the transaction in dispute, but a complete analysis of your claims for the entire calendar year. 
    4. You'll need to focus on three key areas from your health insurance company:
        a)  Deductible...When did you meet the deductible for the calendar year in question?  What procedure triggered this initial cost to you?
        b) Co-pay...What percentage is your co-pay and when did you meet this?  On what date/which procedure(s) were on a co-pay basis?  Most common co-pay schedule is 80-20 [the insurance company pays 80%, and you'll pay 20% of the charges, after the deductible is met, up to a certain amount.  This certain amount can vary from $500 all the way up to $2,500 or even more.  Again, check your policy and make sure you understand the rules of the game under which your policy is played.
        c) Total out of pocket...Your total "out of pocket" figure is key.  Once you've covered your deductible, and then paid your share of the co-pay (like the aforementioned 80-20 split) up to a certain amount, then you've reached your total "out of pocket" for the calendar year.  This is a key number to nail down, since after you hit your total out of pocket, then the insurance company is [theoretically] on the hook for 100% of the remaining charges, as long as they're in that vague "usual and customary" range.
    5. Demand that the insurance company review the claim and send you revised EOB: Explanation of Benefits.  Many times simply forcing them to re-review the process will work; if not...don't be afraid to take your claim up the ladder: ALWAYS demand the name, title and phone number of their supervisor.
 
BOTTOM LINE?  Paper your trail and keep good notes...or you will pay in the long run
 
Wanna read about my personal experience hammering my hospital for an unusually late bill?  Check out a recent column from
The Dallas Morning News on the subject.
 

Saturday, April 13, 2002:

 
Did you hear the news?  Today was the last edition of The Benjamin Dover Show on KFI: Yep...this was the last show on Saturday afternoons.  Beginning next week, you can get your Dose of Dover every Sunday morning, from 8-10 am on KFI.  Put it on the calendar...think of it as "Breakfast With Ben..."  [Time to break out the Mimosas and Bloody Marys.....]
 
Yeah, it's a couple of days before the big tax deadline...but if you've got bigger IRS challenges: ...Then you'll need more help for the other 364 days a year.  Especially if you're a non-filer, have some 941 [employer payroll tax issues], or are being haunted by an ex-spouses tax burdens.  Want more information?
 
Better think twice about hammering your health insurance company every time you get the sniffles: Or the flu.  Because more insurance companies are engaging in something called RE-underwriting.  That's their version of going in and re-evaluating you/your claims history every year...kinda like the auto insurance industry has done forever. 
 
Tired of robbing from Peter to pay Paul?  Or maybe it's more like cash advancing from MasterCard to pay Visa: Whatever...Southern California listeners that are ready to take charge need more information.  That's why this site is such a great resource; whether it's firing the debt collectors or getting your act together in preparation of more aggressive legal maneuvers, you need the knowledge to move ahead...so click here and take control of your life back immediately!!!
 
Having a hard time getting health insurance?  I know the feeling...I've been through this drill first-hand, and sympathize.  Let's get you some options on getting some coverage [thanks to the Wall Street Journal, April 12, 2002 edition]:
    a) Consider buying short-term coverage: It's better than a sharp stick in the eye...and will get you covered for now.  These short-term plans are just that...they won't renew forever, but will serve their purpose.  Try the following websites: www.temporaryinsurance.com or www.goldenrule.com or www.celtic-net.com for a start.
    b) Get a discount card: But make sure it's worth your while before you cut 'em a check.  You may be able to score discounts from doctors, hospitals, pharmacies, and clinics in their respective networks.  Here's some starting points: www.procarecard.com or www.ameriplan.com or www.careentree.com.
    c) Join a business association: Families can join a business group that offers its members group insurance benefits, usually lower in cost than individual benefits.  Check with your local Chamber of Commerce to see if they have any leads or even their own "group" that you can latch onto.  Start your search here: www.usfsb.com or www.nbtgroup.com or www.sbsb.com.
 
Looking for a place to find the rock-bottom lowest price to bid on sites like www.priceline.com?  Here's the resources discussed [utilizing a new Web-based strategy called "site scraping" that searches other web sites to collect the absolute lowest fares] on the show...check 'em out for yourself: www.biddingfortravel.com or www.flyertalk.com or www.farechase.com for a start.  And there's no such thing as a sold out city or paying the rack rate when you check out Ben's pick for cheap hotel rooms and more: www.hotels.com.
 
ALWAYS read and understand a contract before you sign it: Sounds obvious...but poor Gwen in Agoura didn't follow this advice and signed a contract with a house painting contractor that stipulated he gets a 25% cancellation fee if she doesn't cancel within 72 hours of signing.  She didn't...and now he's going after her for the 25%...which amounts to $3,200!  NEVER sign anything under duress or you're gonna regret it.
 
Buying anything on line from an auction site like www.e-bay.com?  Either use a credit card or an on-line escrow agent like www.paypal.com to lower your exposure.  Recent statistics released by our friends at the FBI shouldn't surprise anyone
 
NEVER ignore a summons, and never think "you know the law" unless you're a lawyer and you really do!  Poor Jim calling from Texas is now being haunted by an old judgment that one of these bottom-feeder companies that buys up old/bad debt bought for a fraction of a penny on the dollar.  Don't take anything for granted; even if a lawsuit brought against you for stuff like old debts [or anything else for that matter] won't hold up because they're unenforceable because they've exceeded the statute of limitations, you still have to show up in court or they'll sting you with a default judgment!  It's worth a few hundred bucks spent with an attorney that knows what he's doing to cover your butt in the long run.
 
Looking for the right words to say or write but just can't seem to come up them?  Not to fear...yet another web-based resource is now available and here to rescue you from stubbing your toe by saying the wrong/dumbest thing [in they also accommodate those Espanol-based requests, too].  And the best part?  It's free!  Check 'em out: www.verseit.com
 
He's one of the biggest pains in the rear of the debt collection and credit reporting industries: ...And knows more than his fair share about the car business from his years working on the other side of the street.  Here's a terrific resource for frustrated consumers across Southern California and around the nation: www.budhibbs.com
 
Speaking of terrific resources, if you're looking for a pro-consumer attorney to cover your assets: Check out the official source for those in the know: The National Association of Consumer Advocates
 

Saturday, April 6, 2002:

 
Could the IRS be enticing us to file electronically?  Apparently, there's talk about giving taxpayers some $$$ incentive to file on-line...but it ain't gonna happen this tax year.  Maybe in '03...
 
Be careful where you scratch or pick the next time you fly: Another bit of fallout from the events of 9-11-01?  More and more intrusions by the electronic arm of the law.  More and more airliners are being equipped with tiny cameras that will allow the crew to monitor what's going on during the flight in the cabin.  Do I care?  Not really...just be sure you know that if you pick or scratch, someone could be watching...maybe even taping your indiscretions.  Will they have cameras in bathrooms?  Supposedly not...I think they'll leave that for NFL cheerleader changing rooms...
 
Good news for chunky Americans!  The IRS is gonna give you a tax break on losing the weight:  Finally, the Feds are recognizing the economic [long-term] effects of obesity...and they're gonna let obese taxpayers get some tax relief for taking the steps necessary to lose the extra poundage.  Wanna read more about it?
 
Trying to get your hands on one of Ben's best-selling books?  Wanna fire the debt collectors?  Wanna regain control of the information that's being reported about you by the credit bureaus?  Look no further: Order your own copy of Ben's #1 best-seller Back Off! right here.  Or get your hands of the on-line version of his #5 best-seller: Life After Debt.  [It'll show you how to work the information being reported by the credit bureaus.]
 
By the way...if you're morbidly obese and have health insurance, you need to get off your butt and do something aggressive and permanent to fix the problem.  Ben did...so can you: Carnie Wilson made the headlines that caught Ben's attention and in August '00, he took the plunge and got re-plumbed and is now 100 pounds lighter.  Wanna find out what involved and how to get your insurance company to pay?
 
Wanna save some $$$ and learn how to negotiate with your Doc or pharmacist?  You may be accustomed to negotiating for a new car or expensive jewelry, but did you know that you can also bargain with your doctor to lower out-of-pocket expenses?  According to The Foundation for Taxpayer and Consumer Rights, everything in health care is negotiable, even the bills from your doctor, pharmacist and hospital.

You may not be successful, the foundation says, but it's worth a try, especially if you live on a fixed income or your family is trying to make ends meet.  Some health care advocacy groups say there is a history of patients negotiating with their providers for lower prices on elective procedures, such as laser vision surgery or psychotherapy.

In a recent poll by Harris Interactive Health Care News, 17 percent of those surveyed said that in the past year they have asked a pharmacist for a lower price on drugs. Thirteen percent said they have asked doctors for discounts, 12 percent asked dentists and 10 percent asked hospitals.  Almost 50 percent of those who asked received a discount.  Here's some bargaining tips:    

    1) Find out what others are paying: The American Medical Association Web site, www.ama-assn.org, lists how much Medicare reimburses doctors for medical procedures. The AMA says, however, that those are bargain-basement prices reserved for 39 million senior citizens and the disabled who need government assistance. Still, it's a starting point and useful information.

    2) Offer to pay your doctor a discounted amount in cash: Or offer to put it on your credit card, if possible. The doctor is paid in full immediately and might be more willing to give you a break as a result.

    3) Plead your case in person: It's much more compelling when consumers speak on their own behalf to a doctor or pharmacist to explain their financial predicament. It's also harder for the provider to turn you down in person.

    4) Ask and you shall receive: If your doctor prescribes a medication that is not on your health insurer's list of approved prescription drugs, ask your doctor for free samples instead of paying the full amount at the pharmacy. Sales representatives hired by pharmaceutical companies frequently give physicians information and samples of their products.  Wanna know more?

Will your credit score be the same from all three credit reporting bureaus?  So asked one of our extended KFI Family of Listeners; she'd gotten her Experian, "Score Enhanced" report and before she spent the dough on getting the other two reports, wanted to know if it'd be worth it.  Ummmmmm...YES!!!  No two credit reports will be the same...and there's not a chance in hell her credit scores will be the same from 3 out of 3, or even 2 out of 3 reports.  You need to know more about your credit reports and how to deal with them on your terms, don't you?

Don't let the creditors bully you one more minute!  And don't waste your time trying to throw good money after bad by going the debt re-negotiation route, either: Pull the plug and get on with your life if that's the best/smartest route to go; a slew of free info and resources are already here for you.

What sort of cyber-footprints are you leaving on your computer at home or at work?  Wanna find out what your spouse or significant other or kids are looking at or where they're spending their time on-line?  Your computer's loaded with hidden files and all sorts of places for you to get popped by anyone wanting to know what you're doing on your keyboard or in front of your screen.  Here's your laundry list of places to inspect:

1) Hidden Files: Control Panel, then click on Folder Options. Click on View, then Hidden Files & Folders...click on "Show Hidden Files & Folders"...also Un-click the Hide options on Hiding Files/Folders. Then go in and start your Searching.

2) Deleting cookies in the HISTORY: This will delete 98% of the evidence; to delete cookies and HISTORY, go to TOOL, then INTERNET OPTIONS, then TEMPORARY INTERNET FILES, hit Delete, then under HISTORY, hit CLEAR HISTORY.

3) E-mail: Delete incriminating e-mails, but then go to the DELETED folder and EMPTY that.

4) Then use a program like Norton Utilities and you'll want to WIPE the deleted files: You've gotta wipe it clean? Yes: It's really gone. Otherwise, it could be recovered...won't be recoverable by Norton Recovery function.

5) Folder Options: Depending on what operating system you're running, you can go in and search by DATE and it will pull up a list of everything changed, accessed or created during what ever window parameters you set on your SEARCH. This is an invaluable way to see what's been accessed and it also serves as a useful reminder of other areas of the computer you may have overlooked.

6) Look for any installed dialers: SEARCH by Date of Creation under START, SEARCH File & Folders...look for all files created or changed.  Need more help?  Call in to or listen to Jeff Levy on KFI weekends; he's terrific at what he does and will walk you through.

They're starting to hide cameras on commercial airliners...why don't you leverage the same technology around your house?  You can wire for color video and sound, too for dirt cheap!  And even monitor your home [or office if you wish] live via the Internet...how cool is that???  Wanna know more?  Then check out their website: www.x10.com

You heard me talkin' about it the last couple of weeks; if you've got a dog from an aggressive breed, your insurance company could dump you!   NBC's Washington DC affiliate has a good story about it...and there's more scoop here as well.  Bottom line?  Dogs = Liability.  If your love Cujo that much, be prepared to pay more for your insurance.

If you've got IRS problems or are a non-filer, it's time to get back on track before they find you first!  Sooner or later, they'll get you...so do it on your terms and cut a deal you can live with.  Lots of great info right here, free for the taking...

Speaking of dog-related liability: Barking dogs that irritate your neighbors could cost you some major fines.  Wanna know more?  Ben's covered it and gives you a plan if your peace is being interrupted by a bad owner.

And since we're talking about potential liabilities...gotta teenaged son?  Does he have a car?  Does he have a nice stereo in his car?  Does he like to play that nice stereo really loud?  He's making himself a target...for police stops and fines.  There's more about it right here...

 

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