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The Weekend Show

The Weekend: Saturday & Sunday, January 25 & 26, 2003:
 
Peruse the show notes first to see if your topic's covered:  If not...then hit the POWER SEARCH engine that re-indexes this website daily.  Still no luck?  Then call Ben on his regular Los Angeles radio show, Sunday, mornings from 7-9a Pacific Time [you'd better figure out the time zones or you'll never get on!]: (800) 520-1-KFI.  [Call early or you'll never get in!!!]
 
Have you ever wondered how the folks at Consumer Credit Counseling Service are paid? What sort of success rate do they have for their debt-laden clients? They are without a doubt, the best known non-profit debt counseling service on the planet! And with the economy the way it is, combined with the unbridled greed of the credit card and banking industries, the debt counseling business (overall) is huge.  But CCCS is facing some stiff competition; lots of upstart debt counseling companies-non-profit or not-are pressuring the "voluntary" commissions paid to CCCS and others in the business.

CCCS-Los Angeles president Peter Lake answered some tough questions on the air during my KFI-Los Angeles radio show on January 19, 2003, but within a few minutes...figured out that someone on his CCCS team dropped the ball and didn't do their homework. If they'd spent 30 seconds on this website and searched for previous Dover-authored articles about CCCS, Mr. Lake would have never come on the show.  Here's a little taste of what you missed.....
 
Why does CCCS pound the fact that they're a non-profit organization?  Dover's Reality: Because the vast majority of consumers don't have a clue about what non-profit really means. Bottom line? Non-profits do make money...they just distribute what would normally be returned to shareholders as dividends and pay it out to employees or officers as bonuses. They make money, kids...they're not charities-they're spin-masters that play on your lack of savvy.

How is CCCS paid? If you wanna read their spin and side-stepping explanation, read the answer they've posted on their website here.  Dover's Reality?  These "voluntary contributions" that CCCS receives are also known as commissions. The fee received by CCCS amounts to a commission for collection services-which in my book makes them a debt collector. Let's see...they're being paid by your creditors to "work out" a repayment plan that's supposedly in your best interest. You believe that? You're a fool if you do! I promise you their loyalties are with the people paying them...not with the beaten-down-and-buried-in-debt consumer who naively seeks their counsel.
 
"Our average DMP [Debt Management Plan] can take up to 40 months..." said Mr. Lake. Really? Not according to one DMP I have in my hands. The [former] client of CCCS-Los Angeles is now filing for bankruptcy...something she should have done a year ago, instead of trusting CCCS. Here's the scoop:
    - She's a 74 year old senior citizen and owns nothing. She rents an apartment, works part-time to make extra cash to pay bills and takes home a net of $740 a month, plus whatever meager Social Security benefits she's eligible to receive.
    - She signed up with CCCS-LA a year ago and has never missed her $229 a month payment; she enlisted their help to repay two credit cards: $2,404 to Capitol One and $6,666 to Providian.
    - In one year she has paid $1,008 on the Capitol One credit card...and the original balance has been reduced to $2,057...out of $1,008 in payments the balance has gone down only $347.
    - You'll love the wonderful progress they've made on the Providian card: She's made $2,005 worth of payments and her balance has gone UP from its original $6,666 to $6,929! She now owes $263 more than when she signed up with CCCS-Los Angeles!!!
 
To recap: This woman is 74 years old and at the current amortization rate, she'll be finished paying off these two credit cards when she's the ripe old age of 154 years old. That's right: Instead of the 40 month DMP touted by Peter Lake, this poor woman's current payout plan will take 80 years. She's paying an estimated 53% APR...out of $229 only $9.33 is going to principal and the rest to interest and "fees." Refresh my memory one more time: She signed up with CCCS to pay off her debts and after they did a personal evaluation, this was the best they could come up with?
 
What ever happened to the CCCS nationwide promise of negotiating with creditors and using the stellar reputation and leverage of CCCS to get creditors to reduce or waive finance charges? You first need to read their spin on this huge part of their sales pitch as posted on their website. [Go read it now!!!]  Okay...you tell me: Does it look like CCCS is delivering on their promise in this horrible example I just laid out for you?
 
Ben's CCCS-Bottom Line: Should you repay your debts? Absolutely...but remember that the bankruptcy laws are there for a reason. I don't care how or why someone's gotten themselves into financial trouble-that's not the issue right now. Getting people on the right track is what's important...if re-negotiated repayment plans are the answer, then do it! But it's becoming increasingly obvious that more consumers should take a serious look at pulling the ripcord by invoking their rights under federal [and state] bankruptcy laws. This woman's example should serve as a confirmation of what I've been preaching: If the creditors won't play ball and renegotiate the repayment schedule, then tough luck. See ya in court. 
 
Don't drill me about encouraging consumers to be irresponsible: It takes two to make a credit transaction!  Why do these credit card companies continue to extend unsecured credit to consumers that obviously can't handle this type of debt? Greed. Pure and simple. If they don't issue the credit cards, the people can't run 'em up. The "sword of responsibility" cuts both ways, kids.
 
Wanna fire those bottom-feeding, tele-terrorist debt collectors?  Looking for the Cease & Desist Letter you heard discussed on the air?  Look no further...and relax. You're gonna be fine.....
 
Didja know that you're probably your own worst enemy? At least when it comes to the world of identity theft...You're probably making yourself a much bigger-and easier-target for the bad guys. I hate to have to keep writing about this topic, but the increasing frequency of national news stories should be a pretty good indicator of how serious a threat and widespread an epidemic it's become.
    - If you have your mail delivered to your home or apartment or condo, it's just a matter of time before you're a victim of mail theft, which is only a heartbeat away from identity theft.
    - Law enforcement officials say mailbox break-ins, primarily at apartment and condominium complexes, are largely to blame for a huge increase in identity-theft complaints in 2002.
    - Thieves get quicker results at apartment complexes, where breaking one lock can give them access to as many as 20 mailboxes. Private residences are also targeted, but it's primarily apartments because of the total number of mailboxes you can access in one location.
 
    Make yourself less of a target!
        1. Don't leave your outgoing mail in or on your mailbox awaiting pick-up by the mail carrier. Use a traditional drop-off mailbox or personally hand-off your mail to the carrier.
        2. Leaving it out in the open is an invitation to the bad guys to help themselves...especially those traditional mailboxes with the flags that signal to the carrier there's mail to be picked up. The thieves have kinda picked-up on this clever signal.
        3. If you're going to have your mail delivered at home, make sure you've got a U.S. Postal Service-approved locking mailbox or a mail slot. Especially if your mailbox is located on the street for curbside delivery, get a Post Office approved lock on it. Your box is on your front porch you say? Same drill applies.
        4. If you have your mail delivered to your home, don't allow the bank to mail new checks to your home address. Tell them you want to pick your checks up from the most convenient branch and they should play ball and allow you to do this. The thieves love to steal checks because they know that they can convert them into merchandise by writing a few dozen hot checks on your account for a week before you (or your bank) have any clue that you've been hit.
 
Since we're discussing checks...let's talk about what you put on the front of your checks while I've got your attention, shall we? What's the bare-minimum amount of information you need to have on the front of your checks? Two clichés come to mind: "Loose lips sink ships" and "Less is more."
    - I'm still amazed at the number of consumers that practically print their life histories on the front of their personal checks. According to several retail/consumer banking experts, all you need to have on a check is the routing information (encoded along the bottom of the check) in addition to the usual blanks for the "Payee" name, amounts and signature. But since few retailers would readily accept such a minimalist check, only the bare essential information needs to be on the face of your checks.
    - Name: Follow the "less is more rule." Instead of Benjamin F. Dover, I'd put B.F. Dover on mine. Instead of a street address, I'd use my P.O. Box address.
    - Don't have a mailing address that's different from your residence address? Then at the very least, please tell me you've got a mail slot that allows the mail to be delivered into the home and not sit in the box, just waiting for the thieves to help themselves to.
    - No mail slot? Then buy a U.S. Post Office-approved "locking" mailbox. Remove temptation and lower your chances of becoming a victim of identity theft.
    - You don't need to print your telephone number on the front of your checks, either: If they need it, let 'em ask you for it, and they can write it down. Don't print "His" and "Hers" driver's license numbers on your checks, either. (Same principle applies.)
    - And I wish the consumer banking industry would refuse to allow consumers to shoot themselves in the foot: Every time they allow unwitting consumers to print their Social Security Number on the front of their checks, it's another identity theft nightmare just waiting to happen. (Believe it or not, this still occurs with great regularity!)
 
If you've purchased any CDs in the last few years, I've gotta way for you to make a few bucks with no strings attached!  The music industry said they weren't guilty of price-fixing, but because they're so gosh-darned generous, they decided to spend over $125 million in cash, CDs and legal fees.  Read all about it and then click here to see how you can get your check!
 
Just got an e-mail from someone who wants to know what to do: "I just got a letter from Providian telling me that they checked my credit report and have decided to cancel my credit card! Can they legally do this?" If it hasn't happened to you (yet), it might in the months ahead.  What can you do?
    Ben's Bottom Line:
        - Check your credit reports at least once a year to make sure the information being reported about you is hopefully flattering but at the very least, accurate.
        - Be aware that if you're having problems with any of your creditors, or you've been loading up on debt, this is all the excuse and reason many credit card companies need to jack up your interest rates, even if you're current and within your credit limits with them!
        - The credit card companies wonder why I have no sympathy for their getting hammered and flushed in bankruptcy court? Here's your reason, folks. They are greedy bastards that will take or make any excuse to jack up your interest rate and they help create the debt nightmare and downward spiral that buries many consumers permanently and forces them to take drastic legal measures.  Click here to read more about your options and the changing bankruptcy laws.
 
By the way: The best way to get outta the trap with these loan sharks? Pay off the cards and close the accounts ASAP. If you've gotta home, you'll really wanna think about pulling out some equity and paying off the cards with a tax-deductible loan. If you want some terrific information on home mortgages (or any part of the home buying process) you'll wanna check out the free 2003 Home Buyer's Guide, just released last week.
 
Is the IRS legal? According to an e-mail from (listener) Jeffrey: "Dear Ben: I've been hearing for many years now that the IRS is illegal and that the entire system of income taxation is unconstitutional. I've done some extensive research and want you to check out this website and tell me what you think. There's no law that requires us to file income tax returns, pay income taxes or have any taxes withheld from our paychecks. The lawyers have even proven this to be the truth!!! Check it out for yourself..."

There's a slew of sites out there touting this point of view, all of them use the same strategy: Quoting excerpts from the Constitution out of context to try to make their points, and then they fan the "us vs. them" flames of discontent. After they've successfully whipped you into an anti-government frenzy, they'll hit you with a hefty fee to either:
        - Join their "association"
        - Go to their seminars
        - Buy their books
        - Buy their tapes...
 
...or some combination thereof.  Ben's Tax Protestor Bottom Line? If you're okay with stashing all of your cash in a mattress in your quest to "live off the Big Government Radar" the rest of your life out in the middle of nowhere, then go for it! But rest assured that the IRS isn't gonna jack around with you. Anytime you start believing some of the legal "experts" that want to go mano-y-mano with the IRS in a debate, you're following a dangerous course of logic.
 
One of my favorite "proofs" these groups use to make their case? "Income tax is voluntary." Of course it is [ahem, clear throat/roll eyes here]. Before you start buying camouflage tents and boxes of dried milk and spam, you might wanna review a section the IRS has devoted to this topic...
 
Speaking of the IRS, some of you need help cutting deals with the world's most powerful debt collection agency: Enrolled Agents have been around since the Civil War and, along with attorneys and CPAs, are authorized/empowered to represent you in front of the IRS.  Many Enrolled Agents are former IRS Agents and know the lay of the land and will do a great job for you for an extremely reasonable fee.  Click here to read more about them and dealing with the IRS...

I may have stumbled across a little technique your creditors may inadvertently be benefiting from that could be setting you up for late charges! I love how smart you guys are...here's an e-mail that proves it, and may save you some money on late fees for the rest of your life!  "Just a heads up, Ben: I'm in the printing business, and suggest your readers/listeners/viewers pay special attention to how their credit card payment coupon is SUPPOSED to line up with the address window in the return envelope. Many times, the envelope is made incorrectly or the statement coupon is sized wrong. Either way, the return address is partially hidden, causing delays in getting the payment posted. Result? Late fees! I suggest ignoring their instructions to not staple through the check and the envelope. That way, the address is sure to stay visible. So what if it causes "extra work" on the part of the credit card posting department. If they want their money, let them do the extra work. This happened on a couple of major credit card company bills recently...and they're not alone. Keep up the great work. Sincerely, Greg N. in Dallas"
 
Ben's Billing Bottom Line?
    Dilemma: You know the return portions of your credit card billing statements always tell you to not staple the envelope. I know all about their automated sorting equipment that opens our envelopes containing checks and payment coupons. But the Post Office has automated sorting equipment too...and if the return coupon doesn't line up through the little window in the envelope properly, your payment gets there late. And they get to pop you with another late fee!
    Solution? I'd never encourage you to staple their precious envelopes, but you might wanna make sure before you seal the envelope that the entire address is clearly visible through the window.  If it's not? A little piece of tape will help keep it in place...or a staple if you're one of those thrill-seeking types that likes to really push the "envelope" [no pun intended] in life. (You know who you are: You're the wild ones who run around the house with scissors..or drink milk that's a day-or-two past its expiration date.)

Here's another way your bank is setting you up for failure...while setting themselves up for bigger profits! According to a recent story in The New York Times: "At least 1,000 banks are encouraging customers with low balances to overdraw their checking accounts, allowing the banks to skirt credit laws and collect billions of dollars in new fees.

The banks' programs cover checks that would otherwise bounce and even allow people to overdraw their accounts with ATM and debit cards. The fees are paid disproportionately by low- and moderate-income people, according to industry consultants who help banks create and market the programs. One consultant advises banks to maximize the fees by opening branches "in supermarkets, particularly supermarkets with a middle to down market and a family target market."
 
Banks say that they are offering a service that enables people to avoid paying bounced-check fees to retailers. But many inside and outside the banking business say the programs, while extremely profitable for the banks, are a bad deal for consumers and amount to high-interest loans.
 
The move to encourage overdrafts is a major shift. In the past, when consumer groups complained that bounced-check fees were excessive, banks generally responded that high fees encouraged people to use their checking accounts responsibly. Now, with banks increasingly dependent on fees from consumers, overdrafts have become a source of profit."
 
This is an interesting wrinkle on a story that I first reported in my column in The Dallas Morning News in March of 1999: The revelation that the banks were engaging in a practice known as "high-to-low" check processing...dramatically increasing their income resulting from bounced-check charges.
 
Ben's Check Bouncing Bottom Line?
    1. If you don't balance your checkbook, you will end up padding the bank's bottom line...they are going to get you one way or the other.
    2. Should the banks to be faulted for wanting to find ways to be profitable? Of course not...but their tactics encourage consumers to make stupid and potentially expensive financial mistakes are suspect, at best.
    3. Less than 25% of the nation's checkbook carrying populace balances their account every month: You snooze...you lose! If you don't balance your checkbook, you're asking for trouble and setting yourself up for disaster. Should the bank make a mistake and you fail to catch it within 60 days of your statement date, you're screwed. Period. End of discussion. Buh-bye!  Wanna read more about it?
 
Share the wealth! E-Mail your friends, family members or co-workers and tell 'em about the most reliable source of insight, ideas and scorched-earth advice available on the planet!  Go on!  Get 'em to sign up for the [free!] weekly Dose of Dover newsletter right here on our award-winning website!

Do you know how to avoid getting short-changed by your insurance company? A large portion of the nation is shivering in below-freezing temperatures this weekend...which sets the stage for many of you about to be forced to deal with your insurance company for claims ranging from busted water pipes (and the damage that goes with it) to car accidents and the heartburn that comes from making new friends at the auto body shop...or ER.
 
Ron Alford's website is a terrific, pro-consumer resource that will help you beat the insurance companies at their own game, whether it be homeowners, renters or automobile insurance. Remember: Their adjusters are paid to say no! Insurance companies love to take your premiums but hate to pay claims. Claims are their biggest threat to their profitability...and fraudulent claims have created an atmosphere of distrust that they shouldn't be blamed for having.
 
However, their bottom line is directly affected by the amount of cash they have to pay out for claims, fraudulent or not. Their reality? This is an industry that's trained to say no...or short-change consumers what they're rightfully owed when they've suffered a legitimate loss.
 
Consumer's Rule 1: You've got to fully understand that insurance is seriously different than any other product or service. To be able to "win" a settlement, you must first lose! What's worse is that when you have lost, you have lost the use of your car, your home, or your business. Under these circumstances, you also lose your ability to think and function as a normal person, which gives you a larger handicap-in addition to not knowing the claim game, the rules or how it is played.
 
Consumer's Rule 2: The insurance adjusters have more experience than you do! The sellers of insurance have been practicing their game for over 260 years and invested billions of worker-hours honing their skills.  They created the policies they sell and they're the ones who have controlled most of your knowledge about the insurance game. Remember, they're the ones that sold you on trusting them to give you the rules. 
 
Consumer's Rule 3: If you don't manage your insurance, your insurance will manage you. Take time to understand risk and how to deal with it. Simply buying an insurance policy without understanding how to collect the money from the company is not in your best interest. The time you invest to learn will make you as smart as the sellers, which is what you need to be if you want to be on a level playing field. Take the time to know every rule.
 
And speaking of broken-pipes and water-related damage claims: I've got a terrific section here on the my website that will give you some unique insight into the big database that's keeping track of homeowners (and renter's) insurance claims. It's called C.L.U.E....and you'd better have a clue about any property you're thinking about buying before you put any money at risk.  Read all about it here...
 
Ben's Insurance-Related Bottom Line? It's a game you're going to lose if you don't know how to play it. Understanding how they work before you're under stress can make all the difference.
 
You're gonna love the latest story about a company that got popped for another one of those "sounds too good to be true" promises that turned out...you guessed it! Too good to be true! Lose weight while you sleep? Sure...it's easy to take a few ounces of paper out of your wallet, 'ya dopes!  Read more about it...
 
Would you undress or shower in front of a camera in plain view? You might want to start treating cell phones with the same level of respect! You're not gonna believe why you could find yourself having your Cell Phone confiscated in locker rooms, bathrooms or secure areas around the world. Say cheese and read more about it.....
 
Now there's yet another way for the bad guys to steal your identity: It surfaced this week in a recent USA Today cover story worth reviewing, and really hammers home how much all of us are at risk. Ben's Bottom Line? Unless and until we force lawmakers to get off their butts and pass extremely aggressive and punitive laws, combined with giving law enforcement plenty of dough to pursue and catch the bad guys, we're never going to win this battle. Severe penalties must include long stretches of jail time for everyone even remotely involved/convicted.

Justice is blind, but this latest ruling from a federal judge proves that at the very least, it's not deaf, dumb or obese-between-the-ears: Plaintiff's attorneys that engage in litigation lotto should be forced to pay the defendant's legal fees and court costs when silly cases like this one are thrown out-read all about it here.....
 
Could you be sleeping with the enemy? With Valentine's Day coming up soon, it seems timely to discuss the darker side of love. Here's the inside scoop from Houston-based Private Investigator Ed Pankau on "How To Catch A Cheating Spouse [or significant other]":
 
Come home a little earlier than expected: Then hit the re-dial button on all the phones. You may not be the only one surprised by who answers the other end of the phone.
 
Does your significant other have a cell phone? The same re-dial feature comes in handy here, too.
 
Cell Phones, Part II: Most of them have a history of the last 10 phone calls dialed. Hmmmm...might be worth reviewing sometime when the other person's in the shower or indisposed.....
 
Cell Phones/Part III: Does your spouse have one? Why not? Don't you care about their safety? Then get 'em one...then make sure you have the bills [or copies of the bills] sent to you so you can peruse the "calls made" list. Make sure you specify with the cell phone company that you want a bill that includes a detail of all incoming/outgoing calls.
 
Also worth noting when you get a look at the phone bill? Check to see who receives the first call they make (when they leave for the day), and the last call they make before arriving home.
 
Does your spouse/significant other travel? After they leave their hotel, call the front desk/business office/cashier a few hours later, and tell them you're the assistant for [name of target] and that they either didn't get/don't have/lost their bill/receipt [pick one]. "Could you please fax a copy to our office? Here's our fax number..." They'll never be suspicious you'll have a chance to inspect the charges incurred. You might be surprised at the amount of information on a hotel bill [especially if the target has an expense account]: Room service, in-room movies, mini-bar and [drum roll, please] a detail of the phone numbers called. (Have fun...!)
 
Hmmmmm, new underwear? Scents and style are always two big warning flags that something's going on. She's wearing new perfume? He's wearing new after shave? New boxers [if they wore briefs]? New briefs [if they wore boxers]? New thigh-highs? Garters? Underwear? Lacy bras? Bustiers? New romance almost always triggers new purchases in these areas. Believe it.
 
Spending hours on end surfing the Internet? If your spouse/significant other is practically obsessive-compulsive about checking their e-mail, there's probably more than just business e-mails they're looking for. There's software out there that monitors kids on-line activities...it works just as well to monitor older-kids on-line time. Spector Pro automatically records everything your spouse, children or employees do on-line. Features include stealth e-mail monitoring, chat and instant message recording, complete keystroke logging and more. Check it out and then check them out: www.spectorsoft.com
 
Wanna get a copy of a phone bill? A credit card statement? Run a license plate? Get some background on someone...perhaps outside of conventional channels? Then you need to find an information broker.  Don't ask/don't tell: They name a price, you pay...they get you what you need.  Illegal? Perish the thought. Effective in the world of personal intelligence? Play to win kids.  Wanna know where to find an information broker?  Check out my one-stop shop for the intelligence community...
 
Skip the Rockford Files re-enactment...learn how to analyze their handwriting instead! Bart Baggett's the founder of www.handwritinguniversity.com and one of the best handwriting analysts around. He's got all sorts of free stuff on his website [of course he's setting you up to spend some dough...but it's reasonably-priced and if you don't like it, you'll get your money back]. There's more science at work than might appear...click here and get the free e-book Bart offered on the show.
 

   

The Weekend: Saturday & Sunday, January 18 & 19, 2003:

From the "Pete Townshend shoulda spent more time listening to this show" Department: Here's something everyone listening right now can learn from him....what Pete and a fellow pervert down in Florida wished they'd know before the police popped 'em for possession of child pornography: That's right...here's a lesson all of us can learn: Take a look at this story about this pervert in Florida...

 

Ben's important lessons for everyone that can be learned from this mess: Aside from seeking psychological counseling for having an appetite or interest in child porn, the real mainstream payoff should be obvious:

   1. Just because you throw something away...taking your trash out to the dumpster or putting it out on the street for collection doesn't get you off the hook. If someone comes across something that's trace-able back to you and reflects illegal activity, you're dead meat!

   2. Expect that anything you throw away could end up in front of your boss...or your neighbors, your spouse or significant other, or the police, a judge or a jury. And of course...it'll end up in the media if it's juicy enough.

   3. Of course you always need to shred anything with your name and address on it: Even if it's as mundane as a catalog...shred it!

   4. Many of you have taken my advice and have begun using mail drops or gotten a mail box from the Post Office. Don't be lulled into a false sense of security on that front, either! Never throw "junk mail" away at a facility like these. Remember: Trash receptacles are open game and anyone can sift through these and take whatever you've left. Catalogs, solicitations, you name it....don't throw anything with your name on it, away! Shred 'em! Burn 'em! But don't just toss 'em!

   5. Any computer media (like the diskettes that got this former child porn collector into hot water) must be properly erased or better yet, burned or shredded! "Running a magnet" over a diskette (like the dope in Florida did) simply isn't good enough. If there's something critical, really private or even criminal on a diskette, you need to use one of those bulk erasers, like we've used in radio for years. Bulk erasers are big electromagnets that really put out some juice and are designed to thoroughly erase magnetic media. If you've got diskettes or videotapes [attention Pamela and Tommy Lee or other amateur home movie producers] that you wouldn't want to be embarrassed by if they fell into enemy hands, go drop $40 on a bulk eraser at Radio Shack. My advice? Be safe: Erase all used computer or video/tape recording media, and then burn it. You really can't be too careful!!!

   6. Other computer media that can get you into trouble? CDs! You'll never be able to erase a CD that's been "burned" during the creation process. Get out a pair of heavy-duty scissors and cut the CD up...and then burn it!

   7. Speaking of shredders, spend the dough and buy yourself a good one: All of the office supply places (like Office Max, Office Depot, Staples, etc. or warehouse stores like Sam's or Costco have 'em. Spend the extra money and buy a shredder that cross-cuts, not strip cuts. Cross-cutting shredders will be more expensive, but are worth the extra cash; many of the models available now have built-in credit card shredding features that are terrific! Expired or unwanted credit cards or ID cards can be pulverized into plastic confetti in seconds. It's far more efficient that a pair of scissors and makes it virtually impossible to piece back together the card.

I bought my Aurora Cross Cut shredder at Staples...they've always got rebate deals on these [I got $40 back when I bought mine last summer] making the "net" price I paid under $80. The same shredder's available on their website for (a net of rebate price) of just under $60...so go buy one!

E-Filing or Free Filing?  Your pals at the IRS want to help yourself this tax year: Sure, it sounds charitable enough...file on-line for free...get your refund faster...save everyone a bunch of dough.  Why not give it a shot?  Here's the link you're looking for.....

 

Can you imagine what having a name like Charles Manson, Jr. or Ted Bundy, Jr. or Adolph Hitler, Jr. would be like?!? If you (or someone you know) is expecting a child, I'll tell you why you (they) are absolutely nuts if you make that kid a "junior," but first...take a moment to read the story of Jamie Rodriguez.

Ben's Baby-Naming Bottom Line?
  
1. Naming a child after a father can be a double-edged sword 20 years down the road. Dad never knows how that sweet little baby's gonna grow up, and Junior never knows what sorta financial brain damage Dad's gonna get himself into. Do yourself a favor...check your ego at the door and don't name the kid after the father. Depending on who self-destructs first, it could be a source of problems forever.
   2. Common names are bad enough when it comes to credit and especially collections information confusion...but throw in a Jr. or "III" at the same address and you're asking for trouble. Let the kid have his own identity...no Juniors or IIs, IIIs of IVs.

A guy called to ask if I knew where he could go to compare credit card offers on-line: Piece of cake...the best reference site to hit the Internet since Al Gore invented it?  Bookmark and browse it for yourself: www.cardtrak.com

Even if you do read the "fine print," what you end up depositing in your bank account may not be what you thought it was! Just because a major bank promises to charge you a certain interest rate doesn't mean that they'll really follow through on their promise: As crazy as it sounds, sometimes the biggest banks are playing the biggest financial games. The nation's fifth largest bank has their butt in the proverbial crack thanks to some unsolicited "instant loan" checks they mailed out recently. Read more about it here...

Ben's [BLANK CHECK IN THE MAIL/INSTANT LOAN] Bottom Line?
  
1. Every "instant loan" offer you receive in the mail should be highly suspect:
No matter what the lender says, you can bet that any loan you agree to through this method is going to be expensive.

   2. Remember, you don't have to sign a "traditional" loan agreement to paint yourself into the traditional corner of debt hell, anymore: These "instant cash" advances in the form of ready-to-deposit checks are just as effective when it comes to making your (financial) life miserable.

   3. Anytime you receive any sort of "check" in the mail, even if it's "drawn" on one of your credit card lines of credit...shred it immediately: Or burn it. Never just throw them away, and never think that just because you tore it up that the "threat" is now gone. The bad guys know what to look for and are industrious enough to piece the check back together in order to read the name and bank routing information, enabling them to go print their own and make your life even more miserable in 2003!

Do you know who to complain to if you lose your luggage the next time you fly? Believe it or not, the rules have changed and it's not for the better: The TSA is expecting to have a "luggage policy" in place by the end of the year...but that's not gonna do any of us much good right now:

   1. Under current federal law, airlines are required to reimburse passengers up to $2,500 for lost or damaged luggage: If you need more coverage, you'll need to buy additional insurance. The airlines are getting edgy about this because they're worried about getting stuck with bills for luggage that was lost or stolen and wasn't even in their control!

   2. If your luggage has been lost or is missing, you'll need to file TWO complaints: One with your airline and the other with the Transportation Safety Administration's Customer Response Center. The TSA's Response Center/Customer Service number is: (866) 289-9673

   3. Sometime in the next coupla weeks, the TSA will begin offering luggage "seals" to passengers: If a bag has to be opened, screeners can "snip" the seal and replace it with a different colored seal so passengers will know their luggage has been opened. TSA security personnel will supposedly place a note inside your bag letting you know that it's been searched; they're also talking about placing a sticker on the outside of the bag as well.

Your wake up and smell the coffee reminder? [Especially now!!!] Don't pack anything valuable in your checked luggage. No electronics, no jewelry, no medications...nothing! Read more from the TSA's website here...

The credit card companies and banks have spent over $800 million trying to get the bankruptcy laws changed. With a new Congress back in session, should you be preparing to pull the ripcord in the next few months? San Diego bankruptcy attorney John Colwell gave us an update on the outlook for the changing bankruptcy law landscape. Click here for the latest summary/progress report on bankruptcy reform...

Here's Ben's Top 5 Traps that are set and waiting for you to step into in 2003: From creditors and credit bureaus to car dealers and insurance companies, it's a mine-field loaded with consumer nightmares that you can avoid:

   1. Your credit card company loves to move the goalposts: Assume nothing when dealing with them! These clowns are praying that you stub your toe:

         a. They'll watch your credit scores and the minute they think you've become "a higher risk" because you may be carrying a higher debt load-or you are victimized by erroneous information or identity theft on your credit report-prepare to see them jack up your interest rate. You don't have to have "done anything wrong" on your account. In fact, you could be on time and under your credit limit, but in most cases it simply doesn't matter. Every month you must check the fine print at the bottom of your statement to make sure you're paying whatever interest rate you signed up (or thought you signed up) for.

         b. Changing your due date: They'll unilaterally move your date "up," reducing the number of "float" or "grace period" days without any fanfare. Why? Because they want you to mail your payment late; late payments = late payment charges/credit card company profits...so be careful. Every month: Examine your due date and give yourself at least 7 business days to get your payment there by mail. Paying on line? Pay at least three business days prior to the due date. Don't give them a chance to slap you.

   2. Old credit card debts: Be careful for the newest trick that promises to gain momentum in 2003! If you get a pre-approved credit card offer, read the fine print closely! This year's favorite new tricks?

         a. Suppose you had a Visa card that you defaulted on 5 years ago; you owed them $3,000 and never paid. Now you get an offer in the mail for a brand new credit card with a $5,000 limit...and it's pre-approved...no strings!!! Just sign here and it's yours...and you do.

         b. You get your new credit card in the mail a few weeks later, but it's not what you were expecting, because you obviously didn't read (or understand) the fine print. The offer you just bit on came from the same bank you stiffed 5 years ago. Since they knew they were outside the "collectability" statute of limitations, making them unable to collect the old balance from you, they offered you a new line of credit, with one not-so-little string attached:

The old balance-with accrued interest and assorted fees-has now been charged to your new credit card. By the time it's over, that old $3000 debt is now worth $5,500...and your bank was more than happy to take the old balance and charge it to your new credit card! Oops! That $5000 limit is now shot to hell because you've got a brand new $5500 debt and (so sorry to inform you of this) but you're over your limit by $500! Now the interest and over-limit fees really start to stack up...and you're up the creek.

         c. Credit guard insurance: You lose your job? We'll pay off on your credit card balance! Really? Not so fast...

         - The guidelines are usually so onerous, by the time they really do begin to pay off, it's at least 90 days down the road and your credit scores are shot by then if you haven't been paying them.
         - Define unemployed! Define disabled!! Define [fill in the blank]!!! Once again their sales pitch sounds good, but their willingness to pay off when you need it most is like pulling teeth and the resulting experience? Horrific at best.

   3. Credit bureaus: Ohmygod! Identity theft has reached epidemic proportions! You'd better sign up for:

         a. Our credit watch services for only $79.95 a year. That way, you'll be the "second" to know [the credit bureau will always be the first] that there's negative garbage surfacing on your credit report. Don't waste your money on this...pull your credit report a couple of times a year for $8-$12 from each credit bureau and scrutinize the "Inquiries" section. And if you've been turned down for credit, insurance, housing or a job because of your credit, you'll get a free copy of your report, a right guaranteed by federal law.

         b. Identity theft insurance! We'll "pay off" and provide you with compensation if someone clones your ID. The jury's out on this insurance...too new to rate...but I'm skeptical because it sounds too good to be true. Skip it.

   4. We'll protect you from the IRS! We'll go back and audit your tax returns from the last 3 years and get you a ton of money-your money-back into your pocket! We'll represent you if you ever get audited by the IRS!

These companies bait you with all sorts of promises, free books on tape is one of their favorite hooks, and then they get you on the phone and brow-beat you into buying one of their programs. Plan on spending $2,000 or more...for a bunch of hype. And why do these companies always seem to locate in Las Vegas, anyway? I wouldn't touch these clowns, period. Altogether now: "If it sounds too good to be true....."

   5. Car deals: Just spend an extra $18 a month for an Extended Service Warranty (ESW) on that wonderful car you're about to buy and you'll be protected! Sure you will...

         a. Do the math: That $18 (or more, per month), by the time you tack on interest, could end up costing you thousands over the term of the contract.

         b. Extended Warranty Contracts (ESWs) usually only kick in and pay off after the factory warranty expires: So if you trade out of your cars before they're paid off and before the factory warranty expires (especially relevant for those of you that lease your vehicles) this is gonna be a waste of cash. The car dealers love to sell 'em because they make some fat commissions on them!

         c. Good luck getting them to pay off: If you use-or your mechanic uses-just one wrong term or buzzword, you could be toast. For example: If they mention a rubber boot around a defective shock absorber worn out, this off-hand remark could cost you your ability to collect on what can be a major repair...and end up in that vehicle's "permanent file" forever, making future claims impossible.

Why? Because ESWs frequently (and intentionally) exempt rubber products. The minute they hear that something's broken and there's a rubber-related element to the potential claim, you're toast. Bottom line? They're always gonna do their best to not pay off on your claims. Beat 'em to the punch: Either don't buy one of these ESWs or make sure you've got a bright mechanic on your side who'll properly phrase any pre-authorization discussions or correspondence with the company in your favor.

United Airlines is doing some things they hope will entice you to fly their friendly skies...and it could earn you free tickets a lot faster...but there's a catch. (There's always a catch!): Please remove all of the metal objects from your pockets and read all about it here...

Ben's Bottom line "insider secret" on airline deals? If it's a "real deal," something worthwhile like a double-miles offer, then you should see their competitors quickly match it. If the competition ignores a "deal?" Then it's really not a deal!

 

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